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Heimler Method of Human Social Functioning Human Social Functioning (HSF) (sometimes referred to as The Heimler Method) is a form of psychotherapy that uses a client’s own language and thought forms to aid them find their own solutions.
Dr. Eugene Heimler developed this approach out of his work in the United Kingdom within the National Health Service in the late 1950s and early 1960s (drawing on his earlier life experience in WWII concentration camps). He formulated a precise and powerful structure for counselling along with a sensitive questionnaire, The Heimler Scale of Social Functioning (HSSF).
HSF is ideal for focused short term work which is goal and action orientated, it can be used among diverse client groups, by a variety of professional disciplines on a one-to-one basis, with couples, or with groups. These include Counselling (at all levels), Supervision (management, coaching, training & counselling), Staff support, and Meetings (formal as well as informal)
A method of counselling
In HSF, the therapist is taught to listen at depth, rather than hear and interpret, and thus is more likely to genuinely share another's world. For many people this is the best form of help that could be given. The underlying ethos ‘the client knows best’ enables the therapist to support individuals to make their own choices within their own framework. The expertise of this approach lies in being a genuine and effective listener rather than providing a framework in which to understand people's problems.
For the listening process to be effective a structure is helpful to both participants. The stages of this can be identified, quickly learned and readily applied.
This structure for listening has applications within a number of spheres from problem solving to a deeper psychotherapeutic approach or in team development; with adults or children.
As a further structuring to the interviewing process, the HSSF can also be administered during counselling. Research has yielded detailed analysis that accurately identifies support needs and appropriate therapeutic responses with great accuracy 
HSF theory and method
Heimler’s theory reflects John Donne’s well known statement that "no man is an island entire of itself": that it is our relationships, positive or negatively perceived, that give life its meaning. For Heimler this means that society has a pivotal role with its more deprived members, to permit connection and meaning in their environment and that: we can exist as sane or useful people only as long as we can transform and utilise the negative in us .
Heimler’s principles include the importance of the relationship between satisfaction and frustration. He observed that: "those who functioned in society … had the common feature of a subjectively felt satisfaction that corresponded with their level of bearable frustration."  Too much frustration or too little satisfaction is detrimental to good functioning for an individual. The person's life experience is valued and used as a resource for healing in addition to recognising where their energy is distributed. This enables the person to make changes that will allow more positive use of energy.
Another important principle which Heimler introduces is the use of the individual’s past experience to dialogue with the present experience and project on to the future. Using a process, called the 'Fragmenta Vitae', the person is enabled to become aware of the current emotional triggers and helped to access their early antecedents recalling childhood stories with the same emotional content. By engaging with the child in the past, the individual is encouraged to dialogue between the present and the past and to a projected future. This can help break patterns from the past and provide for an altered future outcome.
Heimler understood his theory in a developmental model with three levels. Briefly put: Level 1 (L1) is the infant world of instinctual responses to pleasure or pain; Level 2 (L2) ‘revolves’ around L1 as it were by taking the growing and developed child into social interactions with all the satisfactions and frustrations this can entail; while Level 3 (L3) revolves around life itself, often as a more dominant force in later life, but as well, a creative force than many people tap into from earlier years. All these levels are relatively fluid as development ebbs and flows.
Heimler identified that: "when a psychiatric or medical history is taken, it is looking at what is wrong or what went wrong" [and he continues:] "… rarely … will you find … that which seeks what is right with people" . The HSF method sets out the whole of a client’s current experience so that positive and negative can be set together and the client can see her/himself as a whole. In this methodology, the individuals stand firmly at the centre of their own world, exerting their will and abilities to change their own situation. Rodway sums up Heimler’s philosophy as:" the belief that man has choices, that choices should be made available to man and that freedom is equated with self-determination as man makes his choices".
Heimler’s approach engages with the need to clarify the crux of the problem so as to facilitate a remedy. Although the concepts of social functioning were not new, Heimler sought a practical integrative tool which would: "focus on the positive, and how frustrations, abnormalities and difficulties could be turned into ultimate gain" . Heimler recognised that his ideas were not original but he sought an integrative whole which would offer a therapeutic tool. Along with his colleagues he produced a visual scale that showed to both therapist and client the connection between the individual’s subjective experience and objective reality.
HSF training is largely experientially based with participants using their own life material when learning the interviewing techniques. Further training in therapeutic applications follows a similar pattern and incorporates imaginative techniques. Traditionally those wishing to use the HSSF have had to complete the full Human Social Functioning methodology with its disciplined structured mirroring approach as well as the administration of the HSSF. However most practitioners have a prior training in a form of counselling and find it irksome to learn another approach. Although HSF practitioners still consider that the methodology has its own distinctive value, there is a recognition that many want to use the HSF more as an assessment and add-on to their own core practice. Training in the Heimler scale includes an understanding of the ethos of the scale, administration, calculation, understanding, therapeutic aspects as well as the diagnostic opportunities it affords. Learning is through practical administration, video practice in feedback and written work to achieve a required standard in diagnosis and scale analysis. Training in the full HSF method is open to anyone with a professional health care qualification, taking 60 training hours with 20–40 hours of private study. For those who have prior counselling training, the HSSF (tool specific) training takes 30 hours with 20–30 hours of private study. Successful participants to both parts receive a certificate from The British Association of Social Functioning (BASF) and practitioner status with Heimler International. HSF training from qualified trainers in HSF has been recognised by BACP as contributing to the theory and skills development hours that are required for BACP accreditation.
The Heimler Scale of Social Functioning (HSSF) is a unique tool in that it covers a wide area of an individual's life experience, encouraging him to see himself in his societal setting. It was initially developed in the 1960s and has been widely used in a variety of contexts. It sets out, through a series of 55 questions, (most of them answered by a simple "Yes", "No", or "Perhaps") a pattern of energies in terms of "Satisfactions" and "Frustrations". It also puts these alongside an overall (existential) life view - Outlook. Satisfactions are set out in 25 questions under five headings: Work, Finance, Friends, Family (past & present), and Personal. These are set alongside Frustrations where there are also five areas, each with a sub-set of five questions: Activity, Health, Influences, Moods & Escape Routes. The final section, the Outlook, has five questions, which are answered in terms of a scale response.
While recognising its diagnostic capabilities, Heimler used the scale primarily as an aid to counselling. From early in its development, researchers have shown it to be an extremely sophisticated diagnostic instrument. The balance of Satisfactions to Frustrations provides an accurate picture of how well a person feels the he or she is coping, what help, if any, they may require, and likely outcomes. These energy balances vary according to how life is being experienced at the time of filling in the questionnaire. How these energies are distributed allows for a deeper analysis and therapeutic use of the scale. More recently, through research studies, it has also come to light that definite themes emerge among different groups of people. For instance those in the caring professions are likely to be more questioning and flexible in their life approach than top managers in industry, and very high achievers in sport have greater frustration than those whom they beat ;. Administration of the Scale is a simple matter and takes about 15–20 minutes to complete: scoring the questionnaire allows for an immediate diagnosis of support needs. A deeper analysis of the answers can be deduced in a comparatively short space of time compared with what would otherwise take hours of interviewing. The discipline of this analysis takes time and patience to acquire - that of understanding a person's world from within and seeing the logic of that world. Once acquired it is an invaluable aid to genuine understanding and sensitive response.
Criticism has largely centred around the lack of availability of the HSSF for peer review. The copyright that was meant to protect it from abuse in the hands of non-practitioners had the effect of removing it from the critical analysis of those who use psychometric tools. Despite considerable interest and research in its earlier years, this restrictive copyright has continued to prevent appropriate scrutiny. The Eugene Heimler Literary Trust (EHLT) has now accepted this and is taking steps, albeit belatedly to permit the scale to be disseminated more widely for the purpose of such examination. Another area for concern has been the response range to the questions: "Yes", "Perhaps" and "No" have been thought to be too limited and it has been suggested that a Likert scale with a range between 1 and 5 might give more accurate results. Van Breda, a moderate critic of the HSSF, attempted to test this out, using a large number of scales, but found that similar results were obtained when the original scale and the Likert scale were used .
- Bates, D. (1989), A coping index derived from the Heimler Scale of Social Functioning, in M. Rodway (Ed.) Counselling Diverse Client Groups. Lampeter, Edwin Mellen Press, 139-202.
- Burnell, G. (1989), Research applications of Human Social Functioning in a health care setting, in Rodway (Ed.) Counselling Diverse Client Groups. Lampeter, Edwin Mellen Press, 105-136
- Rodway, M. (1980), Family Human Social Functioning: an integrative approach to family practice, in D. Freeman (Ed.) Perspectives on Family Therapy, Toronto, Ontario, Butterworth, 19-32
- Thomas, J. B. (1974), A descriptive study investigating diagnostic and predictive use of the Heimler Scale of Social Functioning, unpublished dissertation for MA, Simon Fraser University
- Heimler, E. (1975), Survival in Society, London, Weidenfeld and Nicolson, 11
- Heimler, E. (1975), Survival in Society, London, Weidenfeld and Nicolson, 8
- Heimler, E. (1977), Keynote address, in L. Dick, & G. de Cocq (Eds), First Conference on Human Social Functioning: international dialogue, Banff, Alberta, Faculty of Social Welfare, University of Calgary, 7
- Rodway, 1977, p44
- Heimler, E. (1985), The Healing Echo, London, Souvenir Press (E & A) Ltd,14
- Coleman, J. A. (1980), Personality and stress in the shooting sports, Journal for Psychosomatic Research, 24, 286-296
- Jones, E. S. (2008), Use of the Heimler Scale of Social Functioning within the context of the Edinburgh International Health Centre, unpublished thesis for MPhil, University of Wales at Bangor
- Van Breda, A. D. (2003), Enhancing an instrument's measurement properties through extending its response range, unpublished document for the Military Psychological Institute of the South African National Defence Force.
Heimler, E. (1955), Psychiatric social work with National Assistance Board cases, The Medical Officer, 25,
Heimler, E. (1957), The emotional significance of work 96-98, The Medical Officer, 60, 96-98.
Heimler, E. (1958), New roads in psychiatric community care, The Medical Officer, 100, 295-296.
Heimler, E. (1959), Night of the Mist, New York, Gefen Books.
Heimler, E. (1960), A course in human relations, The Medical Officer, 103, 346-347.
Heimler, E. (1962), A Link in the Chain, London, The Bodley Head Ltd.
Heimler, E. (1967), The Hendon Experiment: on being one’s brother's keeper - community care with a difference, Pulse, 15 13 -14.
Heimler, E. (1975), Survival in Society, London, Weidenfeld and Nicolson.
Heimler, E. (1980), Possibilities of treatment out of psychiatric hospitals, in World Health Organisation, Gent, Belgium, WHO.
Heimler, E. (2010), Survival in Society, Edinburgh, BASF Publications (re-published with editorial changes)
Davis, N. & Heimler, E. (1957), Mental health in General Practice: an experimental joint approach, British Journal of Psychiatric Social Work, 4, p11-15.
Davis, N. & Heimler, E. (1967), An experiment in the assessment of social functioning, The Medical Officer, 117, 31-32.
Heimler, E. (1989) Work with the Unemployed, in Counselling Diverse Client Groups: an international perspective on Human Social Functioning, Lampeter, Edwin Mellen Press p’s37-58.
Heimler, E. (1985) The Healing Echo, London, Souvenir Press
A full list of Heimler's publications including his Hungarian poetry can be found on the Heimler-Inernational website.
Anon (1967), Editorial comment: an experiment in the assessment of Human Social Functioning, The Medical Officer, 117, 30.
Bates, D. (1989), A coping index derived from the Heimler Scale of Social Functioning, in M. Rodway (Ed.) Counselling Diverse Client Groups. Lampeter, Edwin Mellen Press, 105-136.
Burnell, G. (1989), Research applications of Human Social Functioning in a health care setting, in M. Rodway (Ed.) Counselling Diverse Client Groups. Lampeter, Edwin Mellen Press, 139-202.
Burnell, G. & Northfleet, M. (1990), Loss items on the schedule of recent events: duration of psychotherapy, Journal of Psychology,124, 165-167.
Clipstone, A. (1978), Archetypes in Action, New York, Vantage Press Inc.
Coleman, J. A. (1980), Personality and stress in the shooting sports, Journal for Psychosomatic Research, 24, 286-296.
Das,T & Wagenaar,K (1998) In Het Licht van de Scaduw - De Human Social Functioning methode van Eugene Heimler, NIZW Uitgeverij
Das,T & Wagenaar,K (2005) In gesprek met Human Social Functioning, Garant, AntwerpProctor, B. (1978), Counselling Shop, London, Burnett Books Ltd.
Regis, S. (1986a ,b & c), Health, frustration and stress in the context of work, The Safety Practitioner, March -May
Regis, S. (1993), What is Human Social Functioning (HSF)?, British Association for Counselling, 4(1), 193 -196.
Rodway, M. (1980), Family Human Social Functioning: an integrative approach to family practice, in D. Freeman (Ed.) Perspectives on Family Therapy, Toronto, Ontario, Butterworth, 19-32.
Rodway, M. (Ed.) (1989), Counselling Diverse Client Groups: an international perspective on Human Social Functioning, Lampeter, Edwin Mellen Press.
Van Breda, A. D. (2002), The Heimler Scale of Social Functioning: a partial validation in South Africa, British Journal of Social Work, 38, 1089-1101.
Unpublished University Theses
Allison, H. (1980), Evaluation of social work practice with the terminally ill, unpublished MA dissertation, University of Calgary.
Casey, M. (1972), A descriptive study of six cases in Human Social Functioning, unpublished dissertation for MA in Social Work, University of Washington.
Fulcher, L. (1983), Who cares for the caregivers? A comparative study of residential and day care teams working with children, unpublished thesis for PhD, University of Stirling.
Jones, E. S. (2008), Use of the Heimler Scale of Social Functioning within the context of the Edinburgh International Health Centre, unpublished thesis for MPhil, University of Wales at Bangor.
Maher, D. (1969), A preliminary validation of HSSF, unpublished dissertation for MA in Social Work, University of Calgary.
Mascie Taylor, C. (1971), Examination of the Heimler Scale of Social Functioning, unpublished dissertation for BSc, University of Surrey.
Regis, S. (1981), A dissertation on human energy and social work, unpublished dissertation for diploma in Social Work, London Institute.
Rodway, M. (1972), A comparative study of the Heimler Scale of Human Social Functioning and eclectic therapeutic approaches, unpublished dissertation for PhD, University of Calgary.
Ross, M. E. (1973), The Heimler Scale of Social Functioning as a measure of pre- and post-hospitalisation adjustment of alcoholics, unpublished dissertation for PhD, University of Washington.
Thomas, J. B. (1974), A descriptive study investigating diagnostic and predictive use of the Heimler Scale of Social Functioning, unpublished dissertation for MA, Simon Fraser University.
Van Zyl, M. A. (1986), Validation of the Heimler Scale of Social Functioning (HSSF) for client groups in SA, unpublished dissertation for PhD, University of Natal.
Some of these papers along with other conference proceedings are available through the BASF website.